Preoccupy the User's Tab London Node User Group June 2019
Remote desktop apps are widely used. All of them work pretty much the same way: you can see the user's desktop and control their mouse and keyboard. And one of the main purposes of using them is providing support to users. Assuming you are not Microsoft or RedHat probably you are interested only in resolving issues which are related to that piece of software that had been delivered by you. E.g. your web application.
But what if you can't obligate your users to install additional software only for support purposes? Or they simply don't want to install anything.
I'm going to talk about how to add a remote control functionality to your web apps using pure JavaScript and native browser APIs.
SPOILER: Even without using browser extensions!
About me: I am a Senior Frontend Engineer at Behavox. I have almost 10 years of experience in JavaScript development behind my back. Originally I am from Minsk, Belarus. For now, working for a very promising AI company in London. And the topic of this talk is inspired by the real issue which we resolved recently.
You can find more about me on LinkedIn.